Distance Learning Department Internship

KCA University


Overview

  • Nairobi
  • Applications have closed



Vacancy Description

KCA University is a dynamic private business university committed to quality service and ethical practices. KCA University seeks to recruit interns in the Distance Learning Department;

INTERNS – DISTANCE LEARNING DEPARTMENT

JOB OBJECTIVE

To provide technical assistance to end users of the Learning Management System (LMS).

DUTIES AND RESPONSIBILITIES

▪ First point of contact for user/client inquiries through the ticketing system, emails, and phone calls.
▪ Manage entities in the LMS (users, activities and resources, plugin configurations, calendar management, etc.) as per given instructions.
▪ Set–up and configure new courses in the LMS as per instructions and relevant requirements
▪ Monitoring of course elements as instructed.
▪ Create online course content using authoring tools as per instructions.
▪ Support online course content development and update course content on the LMS as instructed.
▪ Escalate technical bugs and other system issues from identification through resolution.
▪ Generate generic and custom reports from the LMS to inform the administrators and instructors on course usage.
▪ Maintain the integrity of all data on the LMS
▪ Any other duties that may be assigned by the Distance Learning Administrator.

POSITION REQUIREMENTS

• Candidate must be a citizen of Kenya
• Bachelor’s Degree in Information Technology, Computer Science, Instructional Design or related area from a recognized university;
• Experience with Microsoft Office Suite
▪ Experience with Google Workspace
▪ Ability to use web–based applications
▪ Excellent communication and interpersonal skills
▪ Excellent time management skills.
▪ Client orientation

Application Guidelines:

Interested candidates who meet the above requirements should submit an application letter, a detailed CV (include two referees), academic certificates, a clear copy of your Kenya National ID and iTax certificate by 19th October 2021.

The subject of your application should read: INTERNSHIP – DL

Only shortlisted candidates will be contacted

Head of Human Resources,
KCA University,
P.0. Box 56808-00200,
Nairobi, Kenya
Website: www.kca.ac.ke





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